Finding Inexpensive
Ecommerce Internet Merchant Accounts
Ecommerce
internet merchant accounts are special in several ways:
1. Unlike
retail merchant account situations, the card is never present so the
risk of
fraud and
chargebacks is greater
2. Ecommerce merchant accounts
can
be more difficult to get from a local bank
3. More
SSBs (
Small Small Businesses) with
shoestring budgets
consider ecommerce internet merchant accounts
4. And
most importantly... the use of a merchant account for ecommerce can be
obtained
without the
business actually getting a merchant account......
That last point is one of the more intriguing developments in credit
card processing on the internet. It's called
third-party processing.
(more about this in a second...)
Blessing(s)
and Curse...
What all of this means is that anyone trying to
sell online faces
several
choices that standard, offline merchants don't. It's both
a blessing and a curse.
The curse is that
ecommerce internet merchant accounts
carry higher fees due to greater fraud concerns.The
blessing is two-fold:
- There is a lively
and competitive
marketplace online for ecommerce internet merchant accounts (in other words, it is easy
to comparison shop)
- Third-party processing offers the single best way for
new online businesses to get an inexpensive merchant account ... without actually getting the
merchant account!
If you've read
the basics,
you understand what a merchant account is and have a simple
understanding of the process.
Decision
Time!
So let's talk about your business and how to obtain an
inexpensive merchant account for it...
- To
obtain a merchant account
(which is more or less a direct account with the credit card processing
companies, like Visa, Mastercard, AMEX, etc.), a merchant will apply
with a processing bank for the right to have a merchant account. The merchant is then responsible
for that account, for setting up a payment gateway with
the account, and for ensuring the proper use of the account, including
limiting chargebacks and staying within set processing limits.
- A
third-party processor,
on the other hand, is basically a company that already has a merchant
account with a bank and allows other merchants to use the account to
process their credit and debit card payments. So the merchant doesn't apply to
a processing bank, but rather the third-party company. This
also means the third-party processor completely controls the merchant
account. The merchant will process payments through the payment gateway
the third-party processor has set up.
Just
looking at those definitions, you can probably already form some pros
and cons. So how do you decide?
When to
get a third-party processor:
- If you are just getting
started or only process a small number of transactions.
There are many fees
associated with owning a merchant account, both at start-up and
recurring monthly, regardless of the number of transactions processed.
That can easily wipe out
the earnings of a merchant doing a small number of
transactions a month.- If you want a solution
that is very easy to implement
Generally, a third-party
processor like Paypal will simply give you a few lines of code to
place on your site to make a button, then handle all the back end
issues, like shopping cart software and real-time credit card
processing. Of course, things can be more integrated with APIs if the
merchant so chooses.- If you can't get a
merchant account (or get one affordably)
No reason to be embarrassed.
If you have poor credit or sell expensive or high-fraud items, it may
be difficult
to get a merchant account outright. And even if you can, the rates may
be extremely high, again eating up all your fees.
While
many merchant account providers brag about their acceptance rates, what
they don't tell you is their published rates don't apply to these
'higher risk' merchants. There's
a difference between being simply accepted and being offered a deal you
can accept. By contrast, third-party processors have fixed
rates and don't do credit checks.When to
get a true merchant account:
- If you process a
medium- or large-number of transactions
Once
you start processing in
excess of 100 transactions on a monthly basis, ecommerce internet
merchant accounts, even those with a slightly higher rate, start to
look very attractive. Over
time, the lower
per-transaction rates will turn in your favor and you will
pay less for the merchant account.
While the
average cost of the items you sell matters, it is the number of
transactions that will ultimately have a greater impact on the cost of
payment processing on your site.- Possibly if you want a
more professional image
It sounds like the kind of
thing a merchant account provider would tell you to get your business,
but it has some truth to it. With a merchant account, it is your name that
appears on your customer's receipts (not the third-party processor).
You control your money (and account) directly. Since you have more
flexibility in choosing the payment gateway, you can also consider a
more sophisticated shopping cart and a more integrated payment process
for the customer.
Are these make-or-break issues?
Not for most merchants, certainly not
as they start out. And using a well-known third-party
processor essentially negates much of this concern.Comparing
prices...
Let's compare the most popular and best of the
third-party processors, PayPal, to a generic example of ecommerce internet merchant accounts.
A
couple fees to understand:
- Discount fee: A
percentage of the sales price the processor takes
- Transaction fee: A
flat rate charged per transaction
- Monthly fee: In
this case, we'll include all those monthly fees you'll pay with a
merchant account: Think statement fee, gateway fee, terminal fees, etc.
etc.
For a complete breakdown of merchant account
fees,
click here.Here's the breakdown:Paypal
- Discount rate:
Varies from 2.9% to 1.9% depending on volume (<$3k = 2.9%, $3k
to $10k = 2.5%, $10k to $100k = 2.2%, >$100k = 1.9%)
- Transaction fee: 30
cents
- Monthly
Fee: $0
Merchant
Account
- Discount rate: 2.25%
- Transaction fee: 25
cents
- Monthly
Fee: $27 ($10 statement, $17 gateway)
- Setup fee: $99 (or
gateway setup fee or similar)
If you are a
typical small merchant,
a good average might be 20 transactions a month, with an average ticket
price of $15...
- After one year,
you'll pay $360 for the merchant account to process those transactions.
You'd pay Paypal $176.40.
Advantage: Paypal- The
price advantage remains with the third-party processor even if sales
quadrupled, up to 80 transactions a month. ($783 merchant account vs.
$705.60 paypal)
- ... and even if the average ticket
price more than doubles to $40 ($1323 merchant account vs. $1248 paypal)
Keep in mind, there are some very
good advantages to ecommerce internet merchant accounts.
You may decided they are worth a bit more.
...
After all, while most consumers know and recognize Paypal, having your
own branded payment processing through your merchant account will
likely influence some buying decisions.
The Bottom
Line...
If you
are just starting out, the third-party processor is the way to go.
You cede more control, but you gain great affordability, a critical
issue for most small operations out there testing the waters.
Way,
way, WAY too many of these 'small fishes' get suckered into ecommerce
internet merchant accounts that
eat all
their early profits.Don't get gobbled up! After
all, you can always move up to a merchant account at a later date.
On
the other hand, once you have grown more popular and are selling more
items,
ecommerce internet merchant accounts are the only way to go.Here's
the way to think of it...
You want to need a merchant
account. You may not yet, but as soon as it is feasible,
go for it.