Understanding
the Merchant Account for Business: Payment
Processing 101
In order for your business
to process credit cards (THE web currency),
either you or your third party service must have
two things:- a
merchant account
for business
- access to a payment gateway
Let's take a closer look at each.
Part 1:
THE
MERCHANT ACCOUNT
Any merchant that wants to take credit card
orders must have access to a
merchant
account for business, which is a special account
established with a payment processor for the settlement of credit card
transactions.
The good news is, you
don't need a new bank account to
go along with a merchant account. All
of the funds you collect from credit card transactions are deposited
directly into the bank account of
your choice. You can even have the funds deposited
directly into your personal checking account if you wish.
Any merchant who wants to take credit card orders over
the internet must establish a "Card Not Present Merchant
Account," also
known more commonly as simply an Internet
Merchant Account.
Since there is no
reason not to be taking advantage of the web to increase sales, keep
this in mind.
Also note, these
accounts will have higher
fees since there is more
risk of fraud and chargebacks.
At
the barest minimum, your merchant account for business
must accept payments from Visa
and Mastercard.
It is almost unheard
of for a merchant account not to, so this should be no big deal
(emphasis on should).
If they can also accept
American Express, Discover, and other, smaller card services, (and,
again, they should) so much the better.
There are several places to go
for a merchant account. I believe the three most important
providers of merchant accounts are:
- Banks.
I
almost always suggest starting with your local bank if you are looking
into a merchant account for your business. - Independent sales organizations.
This
is the
best bet if the local bank rejects you or is simply asking too much in
fees. - Third-party
processors. (online only)
If
you are just starting out or just testing the waters, using a
third-party processor can be a good way to access a merchant account
without the crushing fees.
Figuring out
which of these three options is best for your business is the first
step to getting an inexpensive merchant account. Regardless
of where your merchant account comes from, there is a dizzying array of
fees
associated with payment processing and any internet merchant account.
The most
common are
application
fees, discount rates, transaction fees, monthly fees, and gateway fees.
For
a more in-depth review of these and other fees associated with a
merchant account for business (yes, there are more), see the article
What are all these
merchant account FEES?!!.
With
your merchant account in place, you are almost ready to begin accepting
credit cards in that magical world known as
"real-time."Real-time payment processing literally
means your customers credit card is either authorized or declined, in a
matter of seconds,
while
your customer waits.
The great value of
real-time payment processing to you, the merchant, is
speed and efficiency.
you touch nothing and problems are resolved (or at least caught)
immediately.
Part 2:
The
merchant account for business and ...
THE PAYMENT GATEWAY
To
accomplish payment processing in real-time, you will need to use a
payment gateway. Your
(offline) hardware or (online) site links to the provider of the
payment gateway through a
secure
(encrypted) server.The best way to
think of the payment gateways is as
plumbing
(now there's a statement you can't make too often!). They are secure
pipelines (literally off-the-internet land lines) that link to the
banking network.
What importance should a payment
gateway be given in your decision-making process?
It
depends.Obviously, this network must be
kept extremely secure and be accessed extremely quickly--thus the
special land lines.
You will use a payment gateway
for two critical payment processing actions - authorization and settlement.- AUTHORIZATION is
simply checking that everything gels. Is the account in good standing?
Is the card reported stolen? etc.
If it all looks
good,
a portion of the
customers credit line is set aside and an approval is sent
back through the payment gateway.
Please note that
nothing is deducted from the customers account at this time.
You CANNOT capture funds before
the product is shipped. Also note
that payment processing authorization does not ensure that the card is
not
stolen
(see the article Avoiding Chargebacks for more information).
Once
you've received the authorization, you're ready to ship the product.
- SETTLEMENT is the
actual act of capturing funds and transferring them to your bank
account.
Typically, this will be done
once a day (usually toward the end of the day) for all orders filled
that day.
Once you have settled accounts,
you have completed payment
processing.Simple, right?
Right.
This
brief overview of payment processing is not meant to be a complete
"edumacation" on the subject.
It is hoped,
however, that it helps give you a big picture view of what can be a
very complicated and misunderstood topic.
Next step: Before you
shop for payment processing, understand the five mistakes merchants
make.
Related Pages
Internet Credit Card Payment Processing
Internet Merchant Account Services
Internet Credit Card Merchant Accounts
MasterCard Merchant Accounts
Filling Out Merchant Account Application And Making Big Mistake
Merchant Account Credit Card Processing
Merchant Account Equipment
Demystifying the Merchant Account for Business
Merchant Account No Credit Check
The Real Scoop on Merchant Account Payment Gateway Decisions